Care that everyone can reach.

Period Health Clinic exists to remove barriers between people and good menstrual healthcare. Disability should never be one of those barriers. This page describes what we do to make our website and our telehealth visits accessible, what to do if something isn't working for you, and how to request an accommodation — which we provide at no charge.

The short version: if anything on this site or in our care is hard for you to use, tell us at info@periodhealth.clinic and we will fix it, work around it, or get you the same information and care another way. You will never pay extra for an accommodation.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA — the widely recognized standard for web accessibility. Accessibility is ongoing work, not a checkbox, so we review the site against this standard when we add pages or features and as the guidelines evolve.

Measures we take on this site include:

• Semantic HTML — real headings, landmarks, and labels — so screen readers can navigate the site the way sighted users scan it;
• Text and background colors chosen to meet or exceed WCAG contrast requirements;
• Full keyboard operability: everything you can do with a mouse, you can do with a keyboard, with a visible focus indicator;
• Text that resizes up to 200% without breaking the layout, and pages that reflow on small screens and at high zoom;
• Descriptive alternative text for meaningful images, and no information conveyed by color alone;
• No autoplaying audio or video, no flashing content, and no time limits for reading or completing forms on this site;
• Plain language. We write our health content — and our policies — to be understood, because clarity is an accessibility feature.

Accessibility doesn't stop at the website — it matters most in the visit itself. As a medical practice we provide reasonable accommodations and effective communication support under the Americans with Disabilities Act, including:

• Deaf and hard-of-hearing patients: we accept calls through relay services (dial 711), and we can arrange a qualified sign-language interpreter or use live captioning for video visits — at no cost to you. Tell us your preferred way to communicate when you book, so it's ready before your visit starts.
• Blind and low-vision patients: your visit summaries, care plans, and lab explanations can be provided in accessible electronic formats that work with screen readers, or read to you directly during the visit. Nothing about your care requires you to read a screen.
• Language access: if you communicate best in a language other than English, let us know when booking — we arrange a qualified medical interpreter by phone or video at no cost.
• Cognitive, sensory, and communication differences: our visits are built around time — you choose 25, 40, or 55 minutes, with space built into the schedule so your visit never feels rushed — and you're welcome to book the length that lets you process and ask questions without pressure. A support person is welcome to join your visit whenever you'd like one there.
• If video itself is the barrier: where clinically appropriate, we can complete visits by phone.

To request any accommodation, contact us before your visit at info@periodhealth.clinic. Interpreter arrangements may need a few business days' notice — but ask regardless of timing, and we'll do our best.

Some parts of your experience run on systems we don't build ourselves — our patient portal and scheduling system, our video-visit platform, and our payment processor. We chose vendors that publish accessibility commitments, and we raise issues with them when patients report problems. If any third-party system is a barrier for you, contact us: we will help you complete the same task another way — by phone, by email, or with a staff member walking through it with you — while we push the vendor for a fix.

We'd rather be honest than claim perfection. Current known limitations: none currently known. If you find something not listed here, please tell us; you'll be improving the site for everyone who comes after you.

This site is designed to work with current versions of major browsers (Chrome, Safari, Firefox, Edge) on desktop and mobile, and with common assistive technologies, including screen readers (such as VoiceOver, NVDA, and JAWS), screen magnification, and speech-recognition software. It does not require a mouse, and it respects your device's text-size and reduced-motion settings.

We assess accessibility through self-evaluation using automated tools (such as axe or WAVE) and manual keyboard and screen-reader testing, most recently on August 16, 2026.

If you hit a barrier — on this site, in the portal, or in a visit — we want to know:

• Email: info@periodhealth.clinic (put "Accessibility" in the subject line if you can, but any email reaches us)
• Phone: available by request — relay calls via 711 welcome

We respond within a few business days. When you report a problem, we'll acknowledge it, tell you what we're doing about it, and — most importantly — get you the information or care you were trying to reach in the meantime, in a format that works for you.

We hope you'll give us the chance to make it right first — but you always have the right to file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act (ada.gov), or with the Colorado Civil Rights Division. Filing a complaint will never affect your care with us.

This statement covers the Period Health Clinic website and the accessibility of our telehealth services. Your care itself is governed by the clinical documents provided during registration. We review this page at least annually and whenever the site changes significantly.